Citadel Inn Makati - Manila

5007 P. Burgos St., Bel-Air Makati City, Manila, Philippinesshow map
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Highlights
6
Guest ratingBased on  68 reviews
Hotel Awards

According to guest reviews, the hotel has been rated as  Hotels Recommended by Guests in Philippines

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Overview

The superior Citadel Inn Makati is a 3-star property located in the middle of Manila. Featuring urban architecture, the hotel is welcoming guests since 1994.

Located in Makati district, 1450 meters from Greenbelt Mall. The property boasts location within 8 km from Manila city center.

Business opportunities at banks and embassies nearby as well as a business centre, a conference room and a photocopier on-site are available.

A 10-minute walk from Buendia MRT train station. The hotel is approximately 15 minutes' drive away from Ninoy Aquino Intl airport.

Rooms

For the guests' enjoyment Citadel Inn Makati features bright rooms equipped with climate control, high-speed internet, a laptop-compatible safe, cable TV and a kitchenette. Citadel Inn Makati offers bathrooms fitted with a bathtub, a shower and a hairdryer.

Eat & Drink

A breakfast is served in the lounge. The onsite restaurant specializes in international cuisine. Offering a variety of dishes, Dong Won Korean Restaurant and Handle Bar & Grill are about 100 meters away.

A continental breakfast is served at the price of PHP 213 per person per night.  The hotel offers a american breakfast at the price of PHP 213 per person per night. 

Services

Citadel Inn Makati also offers cars for rent.

Relax

Such on-site leisure facilities as a night club and an indoor heated pool are available for the guests' use.

Internet

No internet access available

Guest Parking

No parking available.

Number of floors:   36.  Number of rooms:   115.

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Facilities
Wi-Fi
Parking
Luggage storage
24-hour services

24-hour reception

24-hour security

Food/ Drinks

Restaurant

Pub

Fitness/ Gym

Aerobics

Swimming pool

Outdoor swimming pool

Indoor swimming pool

Spa and relaxation

Massage

Sports & Fitness

  • Pedal boating
  • Badminton
  • Basketball
  • Golf course
  • Table tennis
  • Aerobics

Services

  • Room service
  • Laundry
  • Dry cleaning
  • Bell staff/Porter

Dining

  • Full board
  • Restaurant
  • Pub
  • Lunch
  • Buffet breakfast

Business

  • Business centre
  • Meeting/ Banquet facilities
  • Fax/Photocopying

Children

  • Cots

Spa & Leisure

  • Indoor swimming pool
  • Outdoor swimming pool
  • Night club
  • Garden area
  • Bungalows
  • Massage

Room features

  • Air conditioning
  • Mini-bar
  • Connecting rooms
  • Terrace
  • Trouser press
  • Rollaway beds

Bathroom

  • Bathroom
  • Bathtub
  • Shower
  • Bathrobe

Self-catering

  • Kitchen
  • Refrigerator
  • Electric kettle
  • Microwave

Media

  • Cable/ Satellite television
  • Direct dial telephone

Room decor

  • Parquet floor
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Good to know
Check-infrom 2 pmFREECheck-outuntil 12 pmFREE
Children & extra bedsThere are no extra beds provided in a room. 
PetsPets are not allowed.
Cancellation
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Rooms and availability

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Location
  • Nearby
  • Restaurants
  • City landmarks
Century CityCentury City1000 ft
Salcedo Saturday MarketSalcedo Saturday Market2300 ft
Buendia MRT StationBuendia MRT Station3300 ft
Power Plant MallPower Plant Mall2300 ft
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Shinjuku Ramen HouseShinjuku Ramen House300 ft7853 makati avenue
La TiendaLa Tienda300 ft43 Polaris Street
Next Door Noodles by North ParkNext Door Noodles by North Park200 ft7876 Makati Avenue (Corner Dapo Street)
Bistro MondoBistro Mondo300 ft4893 Durban Street (Corner Ebro Street)
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World Trade Center ManilaWorld Trade Center Manila2.9 mi
Ayala MRT StationAyala MRT Station5000 ft
Greenbelt MallGreenbelt Mall4300 ft
Glorietta MallGlorietta Mall4600 ft
Bonifacio Global CityBonifacio Global City1.6 mi
SerendraSerendra1.9 mi
Rizal Memorial Sports ComplexRizal Memorial Sports Complex2.5 mi
Paco ParkPaco Park2.9 mi
Folk Arts TheatreFolk Arts Theatre2.9 mi
Manila City HallManila City Hall2.6 miPadre Burgos St
Roxas BoulevardRoxas Boulevard2.8 miRoxas Boulevard
Coconut PalaceCoconut Palace3.4 miRoxas Blvd Cultural Center complex
Philippine International Convention CenterPhilippine International Convention Center3.4 miCCP Complex, Roxas Blvd. 1307 Pasay City
SM City ManilaSM City Manila3.6 miConcepcion Cor. Arroceros & Marcelino St
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Getting around
Airports
Ninoy Aquino Intl (MNL)3.9 mi
NAF (NSP)9.6 mi
Train
Buendia MRT Station3700 ft
Ayala MRT Station1.0 mi
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Reviews
5.6
Guest ratingBased on  68  reviews
  • 6.6
    Good

    We were surprised the amenities are complete. The room was cozy and very relaxing for a weekend getaway. Room was quiet and we felt the privacy inside it. I like the bed. It's not that soft and not too hard either. Very comfy.

    However, we just don't appreciate that housekeeping barged in our room even if we haven't checked out yet. The room was a no smoking room but when you go out in the hallway, you can smell the cigarette smoke which might be coming from the other room.

  • 7.4
    Very good

    The food was surprisingly nice, the suite was spacious and clean and service was good.

    The lifts where slow, there where ants getting in the bin, there was no tin/bottle opener the cutlery was very poor and miss matched and the lock on the balcony door was broken, no washing soap for cleaning dishes and cups ect.

  • 7.4
    Very good

    Room service and housekeeping staff were very efficient and friendly...I Would hire any one of them!

    Room service: while the food was very good, it was a little frustrating. The pancakes are accompanied by only one-third to one-fourth as much syrup as an average eater would like (in my opinion). Also, room service meals come with no napkins or utensils. Guests are supposed to use the utensils provided in the kitchen of each room. However, the 'hotel' does not provide any dishwashing detergent for cleaning those utensils, nor dish towels for drying them. -- Miscellaneous: if you sit on the sofa, in front of the tv, be prepared to be frozen by the aircon unit. As with every other hotel in this country, the Internet service is a rip- off...incredibly expensive for mediocre speed. --There are two small elevators for a very busy building: when I was checking out, it literally took me 16 minutes to get from the 18th floor to reception. -- Water pressure in the shower was inadequate

  • 4.6
    Guest rating

    Good nightlife close by.

    The hotel looks old and run-down, as do the rooms.

  • 7.8
    Fabulous

    The place is very accessible. You can walk at night to go to Glorietta Malls, Greenbelt, The Landmark malls. It is also walking distance from the hotel to the Ayala Triangle. At night, you can also go and see bars and pubs... There is also a shop nearby where you can buy goods and small items you need. I got also upgraded to deluxe room! The view is really amazing!

    I actually do not like the smell of the lobby. Quite dark lobbies too...

  • 5.4
    Guest rating

    I came to Metro Manila for treatment. I had chosen this hotel because it was the cheapest hotel in the area since the clinic where I underwent my treatment was located nearby.

    I don't think it's worth being 3 stars and there was no hot water during my staying and no breakfast even a set breakfast.

  • 4.2
    Guest rating

    It's location

    When I arrived at 6 am in the morning, they wanted to charge me 1250 pesos for early arrival. Check in time is 2 pm. I asked how they got this figure and he said it was 1/2 the daily rate. I told him that I paid 40 usd and the half rate is approximately 750 pesos, after a discussion he agreed to charge only 1000 pesos. Upon arrival he wanted my credit card to charge the room. I thought I paid you guys the room already. But they ended up charging me for the 2 nights I hope I have not be double charged.

  • 7.0
    Very good

    The best thing about the hotel is that it is located in Makati and priced fairly competitively. But, you will only like the location if you want to be around the over-priced nightclub scene in Makati.

    The rooms were not in good shape...a little dirty and very run-down. The shower in my bathroom hardly worked. The rooms are spartan and just barely comfortable. Also, if you're on one of the top floors, you're going to hate the two very slow elevators. You will typically wait 5-10 mins to catch elevators down to the lobby

  • 5.8
    Guest rating

    just good easy to move around

    not clean, not good for long stay

  • 7.4
    Very good

    Central location.

    Elevators (only 2) are terribly slox

  • 6.2
    Good

    We could really appreciate the location of this hotel. In a famous night life area and with some 24 Hr stores and restaurants in the immediate vicinity. Some hotel staff was extremely friendly and helpfull. Sad it was only a minority of the hotel staff.

    Some hotel staff really gave the impression they really didn't like their jobs. Getting service or information from these individuals was a real struggle. The hotel counts 34 floors but only posesses two lifts. Sometimes it took over 10 minutes to have a lift at your floor. It is possible to go up/down by using the emergency exit (stairs) but this is hazardoes especially at night. Loose tiles, obstacles and insufficiant/missing lighting. In each room one can find a list of things not allowed. But no list with possibilities. This hotel is especially orientated to Filipino guests who have different demands/expectations than Westeners. Certainly not a bad hotel. But it's possible to find more Western lodging in the same location at better cost

  • 7.0
    Very good

    affordable and ca be recommended for those does not expect luxury

    they can make some renovations or just refresh the rooms and make sure that everything is working properly(sink does not drain properly)

  • 5.8
    Guest rating

    We arrived early moning. Although they had rooms available already they only wanted to let us in early i we paid an extra half day charge.

  • 7.0
    Very good

    The location is a good one. Staff very accommodating. Has business center and a roof top restaurant that seemed no one was using but us. However, the food was good and reasonable cost.

    Our room was in dire need of a new mattress!

  • 5.4
    Guest rating

    The hotel is located in a "red lamp" street with lots of dancing bars

    The hotel charged one night into my credit card without asking before, while they have no right to do so as in the booking policy quoted on Booked.net.

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Highlights
6
Guest ratingBased on  68 reviews
Hotel Awards

According to guest reviews, the hotel has been rated as  Hotels Recommended by Guests in Philippines

Use Badge
Good to know
Check-infrom 2 pmFREECheck-outuntil 12 pmFREE
Children & extra bedsThere are no extra beds provided in a room. 
PetsPets are not allowed.
Cancellation
+ More- Less
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Getting around
Airports
Ninoy Aquino Intl (MNL)3.9 mi
NAF (NSP)9.6 mi
Train
Buendia MRT Station3700 ft
Ayala MRT Station1.0 mi
+ More- Less
Check rooms and rates
exclusive online offers!
Check-in
Select date
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Rooms and Guests
2Guests1room